We're here to help you get the most out of your game analysis and predictions.
Our support team is available to help you with any technical issues or inquiries. Email: [email protected]
Q: How do the AI predictions work?A: Our application uses advanced machine learning algorithms powered by Groq. We analyze team/player form, statistical metrics (ERA, Batting Average, etc.), historical matchup data, and tactical bullpen usage to generate accurate game predictions and insights.
Q: How do I manage my subscription?A: You can manage your subscription directly through your Apple ID settings. Go to Settings > [Your Name] > Subscriptions on your iPhone to cancel or change your plan at any time.
Q: Why can't I see live scores?A: Please ensure you have an active internet connection. Games are updated in real-time. If the data appears staggered, try pulling down on the match list or game detail screen to manually refresh the data.
Q: How do I restore my purchase?A: If you've previously purchased a subscription but can't access premium features, go to the "Go Premium" (Paywall) screen and tap the "Restore Purchases" button at the bottom.
Q: Can I request a refund?A: Since all payments are processed securely by Apple, all refund requests must be made directly through Apple's "Report a Problem" page at reportaproblem.apple.com.