We're here to help you get the most out of your focus sessions and digital wellbeing journey with Hikikomori.
Our support team is available to help you with any issues.
Email: [email protected]
Developer: YiΔit Kiremitci
Response time: within 48 hours on business days.
Q: What is Hikikomori?
A: Hikikomori is an iOS application designed to help you step away from digital noise and reclaim your focus. The app provides distraction-free sessions, personal insights, and gentle tools to support your offline time.
Q: How do I start a session?
A: Open the app, choose your session length and mode from the home screen, and tap Start. The app will track your session locally and notify you when it ends.
Q: How do I manage my subscription?
A: You can manage your Hikikomori Pro subscription directly through your Apple ID settings. Go to Settings > [Your Name] > Subscriptions on your iPhone to cancel or change your plan at any time. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.
Q: How do I restore my purchase?
A: If you have previously purchased Hikikomori Pro but can't access premium features, open the Paywall screen and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used when you subscribed.
Q: Can I request a refund?
A: Since payments are processed by Apple, all refund requests must be made directly through Apple's "Report a Problem" page at reportaproblem.apple.com.
Q: What's the difference between the free version and Hikikomori Pro?
A: The free version gives you the core focus experience with daily session limits. Hikikomori Pro unlocks unlimited sessions, detailed insights into your patterns over time, and iCloud sync across your Apple devices.