We're here to help you get the most out of your racing predictions and weekend analysis.
Our support team is available to help you with any issues or feedback.Ā Email:
Q: How do the AI predictions work?Ā A:Ā Our application uses advanced machine learning algorithms (powered by Groq) to analyze racing telemetry, driver performance history, track conditions, and historical sequence data. We process these data points to generate accurate race outcome insights and strategic predictions for various motorsports events.
Q: How do I manage my subscription?Ā A:Ā You can manage your subscription directly through your Apple ID settings. Go toĀ Settings > [Your Name] > SubscriptionsĀ on your iPhone to cancel or change your plan at any time.
Q: Why can't I see live sessions or results?Ā A:Ā Please ensure you have an active internet connection. High-performance racing data requires a stable link. If the issue persists, try pulling down on theĀ Race Weekend HubĀ orĀ Live ResultsĀ screen to refresh the data. If you see a "STALE" badge, a manual refresh is recommended.
Q: How do I restore my purchase?Ā A:Ā If you've previously purchased a subscription but can't access premium features, go to theĀ SettingsĀ or theĀ Premium PaywallĀ screen and tap theĀ "Restore Purchases"Ā button.
Q: Can I request a refund?Ā A:Ā Since all payments are processed securely by Apple, all refund requests must be made directly through Apple's "Report a Problem" page atĀ reportaproblem.apple.com.
Q: Why are some events showing as "No upcoming session"?Ā A:Ā This usually happens during the off-season or between race weekends when the next event schedule hasn't been finalized in the official data feed. Once the event schedule is confirmed, it will automatically appear in your Timeline.
Motosports Analytics AI provides independent analysis and is not affiliated with any official racing series or organizers.